Restarting and resetting Xperia Z1 Compact

You can force your device to shut down in situations where it stops responding or won't restart normally. No settings or personal data get deleted. You can also reset your device to its original factory settings, with or without deleting all of your personal data. This action is sometimes necessary if your device stops functioning properly.

To force the device to shut down

1. Detach the cover of the micro SIM card slot.


2. Using the tip of a pen or a similar object, press and hold down the OFF button until the device shuts down.

Do not use overly sharp objects that could damage the OFF button.

To perform a factory data reset

To avoid permanent damage to your device, do not restart your device while a reset procedure is underway.

1. Before you start, make sure to back up any important data that is saved on the internal memory of your device to a memory card or other non-internal memory.


2. From your Home screen, tap .


3. Find and tap Settings > Backup & reset > Factory data reset.


4. To delete information, such as pictures and music, from your internal storage, mark theErase internal storage checkbox.


5. Tap Reset phone.


6. To confirm, tap Erase everything.